Shipping Policy
Shipping
Domestic US Shipping Moox Shop offers free standard shipping for all domestic US orders over $50.
Orders under $50 will be subject to a flat shipping rate of $4.99.
International Shipping Moox Shop currently ships to the following countries: Canada United Kingdom Australia *International shipping fees are based on the weight of your order and the dimensions of the box needed to ship it. This fee will be presented at checkout.
Please note: International orders may be subject to import duties, taxes and/or charges which are not included in the total cost of your order, nor will they be covered or reimbursed by Moox Shop. Should the package be refused by the customer due to customs, the order will not be refunded by Moox Shop
Shipping Transit times
Domestic Order shipping within the U.S. will be sent via standard shipping methods.
Shipping transit for standard is 3-5 business days.
*Please note order processing may take up to 3 business days to be completed and shipped.
International: International shipments may be sent via Express or Standard Shipping Methods.
Please view the time frames below:
International Express Shipping: 6-10 Business days
Standard Express Shipping: 7-25 Business days
*Please note order processing may take up to 3 business days to be completed and shipped. International shipments may be delayed due to customs clearance, which is not included in the estimated shipping transit time frames provided above.
Tracking Your Orders
Once your order has been shipped, you will receive an e-mail with your shipment’s tracking information. You can also log in to your Moox Shop account to check status of your package.