Privacy Policy

MOOX is committed to protecting your privacy. We firmly believe that electronic security and privacy are necessary for the continued success of the Internet.

What information do we collect? When an order is placed on our Web site, we need to know your name, email address, mailing address, phone number, credit card number and credit card expiration date. This information is necessary for us to process and fill your order and to keep you informed of the status of your order.

From time to time, we may run contests or other promotions. If you participate, we may request your name, mailing address, email address and other information in order to administer the promotion and notify winners. When you submit a request, review or comment to our customer service department, we may ask you for your email address. When you visit our Web site, we also collect IP addresses in aggregate form, but these are not linked to any of your personally identifiable information. We may from time to time conduct on-line surveys. When you complete a survey on-line, we may ask for certain information from you, including your age, zip code, shopping habits, email and/or mailing address.

How do we use the information?title When you place an order on our Web site, we will use your information to process and fill your order. We may send you an email to confirm or update you on your order. We may also need to contact you by regular mail, email or phone if we have any questions regarding your order. When you order, register, complete a survey or participate in any contest or promotion on our Web site, we will use the information you provided to us to send you email or regular mail from us regarding products, services or other contests and promotions that we think may be of interest to you. We may also use information you provide to us to personalize your shopping experience by using your product interests and purchase information to recommend other products, services or promotions that we believe may interest you, including those of other companies.

How do we use "cookies"?title "Cookies" are small pieces of information stored by your browser on your computer's hard drive. Cookies do not contain personally identifying information. Most web browsers are set up to accept cookies; you can usually change your browser settings to refuse cookies. We use cookies to enhance your shopping experience at our site, to allow you to navigate quickly, and to keep track of items when you shop on- line. Cookies are not used on our site to store your account information; this information is stored securely on the site's server. When you log in at the site with your username and password or make a purchase, we will assign you a secure session id. The server then passes your information to you through this secure session id. Also, we will use cookies to monitor and maintain information about your use of our site. We also use cookies to track the identity of the Web site you visited immediately prior to visiting our site. Otherwise, we will not track information about your use of other websites.

What do you have access to?title While we do store your data, you have certain rights to the data that we collect and store. Those rights include; (1) erasure - whereas you can have us delete your data, (2) correction - where you can request that your data be changed, (3) access - where you can see your data that we have stored, and (4) export - where we can export your data to you in a usable format. You can reach us with any questions, requests, or comments at support@shopmoox.com

You may request information about our disclosure of personal information to third parties or affiliated companies for their direct marketing purposes. To make requests, please email us at support@shopmoox.com. Please allow up to 30 days for us to process your request. You may submit such a request once per year.

You may request that we provide you for the last 12 months a list of the categories of personal information we have collected about you, the categories of sources from which it was collected, the business purpose for collecting or “selling” the information, and the categories of “third parties” to whom we disclosed or “sold” that information. You may also request that we provide you in machine readable format a copy of the specific pieces of personal information we have collected about you in the past 12 months. You may make a request to know up to two times in a 12-month period, subject to limitations described in the law.

You may request that we delete any personal information that we have collected from you. However, the law exempts certain information from deletion. For example, we may keep information necessary for security and fraud detection. We also may keep information needed to provide you goods or services.

California consumer privacy act If you are a California resident, you have certain rights with respect to your personal information. Those rights and how you may exercise them are described below. The fact that you have elected to exercise these rights will have no adverse effect on the price and quality of our products. 

The below companies may collect personal information when you interact with our digital property, including IP addresses, digital identifiers, information about your web browsing and app usage and how you interact with our properties and ads for a variety of purposes, such as personalization of offers or advertisements, analytics about how you engage with websites or ads and other commercial purposes. For more information about the collection, use and sale of your personal data and your rights, please use the below links.

Services privacy policy and our user rights / opt-out pages

https://rakutenadvertising.com/legal-notices/services-privacy-policy/

https://rakutenadvertising.com/legal-notices/services-privacy-rights-request-form/